Here in Arizona, it gets very hot in the summer times. If you've ever had your air conditioner break in the middle of summer, you know how that feels. It's there's a little bit of panic there. Sometimes it is critical. Sometimes you have newborns. Sometimes you have people that just aren't tolerant to that heat, but just taking care of that customer from the very beginning, that security knowing that the person coming to your door knows how to take care of your situation. We service the greater Phoenix area, everything north of the I ten freeway. John and I founded the company. I was an Army nurse, and my husband John also served in the Army twenty years. Two of our sons work in the business with us. We are a true family owned and operated and veteran owned company. We also bring that veteran Precision to our work. We we wanna get the job right, and we wanna know that our customers are well taken care of. When people call into AZ Perfect Comfort, really what I want them to experience is an education about, you know, whatever it is that they need to find out more about. So you're able to make the best decision for you and your situation based off of all the options. We always look back to our customer bill of rights and what are our customers guaranteed to in terms of customer service, in terms of quality of work. Ten year labor warranty on all of our systems that we install. If a unit has one major failure within the first year of being installed, then we replace that system so that customer has a fresh start and they have peace of mind in the unit that they purchase from us. We get to make a huge difference in a lot of people's lives. For us, comfort means more than just a name. It's really having that experience that you can be in your home and be comfortable. Perfect comfort is that security knowing that person coming to your door knows how to take care of your situation. So perfect comfort is you're able to focus on living your life, your day to day activities, and you don't have to worry about AC because that's our job. Hey.

(lighthearted music) - Community is really important to us, and I feel like we've really built a relationship with our customers, where they have supported us for as long as they have, and we try to do everything we can to support them. That really just sticks with our tagline or our motto within our company. They are the heart of our business. You, the customer, are the heart of our business. (lighthearted music) - It's 100% about customer experience, and building trust with the customer, and helping them really understand what it is they need, and how we can best help them and educate them on how to take care of their home. We want to make sure that every need is satisfied by the time we're done. So, when you see our brand, we want you to think, "They're gonna do the best work possible," whether we're in the home, whether we're driving down the street, whether we're putting our brand out there and working with the community. - We give back in very meaningful ways. We sponsor a lot of local events, we partner with charities. We give away an entire HVAC system, brand-new, to a deserving family that is voted on by the community. (uplifting music) - There's not very many companies that last 80 years. You don't stay around in a community like ours for eight decades without having the ability to gain people's trust and perform for them. If you look at some of the awards we've won, from Best in Modesto, Best in Sierra Nevada's, Best Places to Work, all of those things lead to our customer base, speaking to the fact that they do think we provide great customer service and experience for them as well. - Our commitment to our customers is to always stand behind everything that we do, every promise that we make. Our word is our strongest bond, so we feel like if we make a promise to you, no matter what, we will make sure that we deliver on that promise. (uplifting music)

- We service air conditioning, plumbing, and electrical across the Gulf Coast. We've been here since 1969 and we will be here another 55 years. - The kind of experience we want for our customers is always gonna be that they get the best service they can possibly get, that they come away from the situation feeling that a professional took care of them. We wanna give 'em the best service, but also a quick, timely service. We want it to be same day, next day if possible. Members get priority, you also don't pay for after hours fees, so if something goes out in the middle of the night, you can call us. - Whether you are in the Panama City Branch or Pensacola, Alabama, Fort Walton, or Tallahassee, we're going to do whatever we can to service that air conditioner, service that water heater, check and look at your electrical issues. I hope the customer understands that we have the capacity to take care of you in your time of need. (upbeat music)

From rooftop units to attic split systems and indoor air upgrades, AZ Perfect Comfort Heating and Cooling installs your systems right the first time, and we stand behind our work. We are home of the lifetime repair guarantee because we send trained technicians, not salesmen. We are a local veteran and family owned company serving Phoenix homes and small businesses with real expertise and zero pressure. As a certified customer care dealer with American Standard, our trained and certified techs deliver comfort you can trust. Skip the breakdowns and high bills. Our maintenance keeps your system smooth, efficient, and worry free. We use premium equipment, offer fair pricing, and treat your home like it's our own. Call AZ Perfect Comfort today and feel the comfort you've been missing.